Privacy Policy
Last updated: 2026-04-05
Introduction
MenoDay ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and services. This Privacy Policy explains our information practices, how we collect, use, and protect your personal data when you access or use our website, mobile applications, and related services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing and using MenoDay, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Services.
Information We Collect
We collect information about you in various ways, including information you provide directly and information collected automatically.
Information You Provide Directly
- Account Registration: When you create a MenoDay account, we collect information such as your name, email address, date of birth, password, and other authentication credentials.
- Health Information: We collect health and wellness data you voluntarily provide, including menopause symptoms, medical history, medications, lifestyle factors, and health goals. This information may be sensitive personal data.
- Profile Information: We may collect demographic information, including age, location, occupation, and personal preferences.
- Communication Data: When you contact our customer support team, send us feedback, or participate in surveys, we collect the content of your communications and related metadata.
- Payment Information: If you make purchases through our Services, we collect payment details such as credit card information, billing address, and transaction history. Payment processing is handled by third-party payment processors.
- User-Generated Content: We collect any content you create, upload, or share on our platform, including journal entries, notes, images, and other materials.
Information Collected Automatically
- Device Information: We automatically collect information about the devices you use to access our Services, including device type, operating system, unique device identifiers, mobile network information, and device settings.
- Log Data: Our servers automatically record information about your interactions with our Services, including IP address, browser type, referring and exit pages, and the times and dates of your activities.
- Usage Data: We collect information about how you interact with our Services, including the features you use, the content you view, search queries, and the duration of your sessions.
- Location Data: With your permission, we may collect precise or approximate location information through GPS, Bluetooth, and other location-sensing technologies.
- Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and gather analytical data.
Information from Third Parties
- Healthcare Providers: With your explicit consent, we may receive health information from your healthcare providers or medical institutions.
- Social Media: If you link your social media accounts to MenoDay, we collect information as permitted by those platforms.
- Third-Party Services: We may receive information from third-party analytics providers, advertising partners, and other service providers.
- Other Users: Other users may provide information about you if they share content or interactions that include your data.
How We Use Information
MenoDay uses the information we collect for the following purposes:
Service Delivery and Functionality
- To create, maintain, and operate your account
- To provide, personalize, and improve the Services and features
- To deliver content tailored to your health profile and preferences
- To process transactions and send related information
- To respond to inquiries and provide customer support
Communication
- To send transactional emails, including account notifications and password resets
- To send promotional communications, newsletters, and updates (with your consent)
- To notify you about changes to our Services or policies
- To conduct surveys and gather feedback
Analytics and Improvements
- To analyze usage patterns and user behavior to improve our Services
- To conduct research and development for new features and services
- To generate aggregated and de-identified insights about our user base
- To monitor and improve the performance, security, and reliability of our platform
Marketing and Personalization
- To create targeted advertisements and personalized marketing campaigns
- To measure the effectiveness of marketing and advertising efforts
- To identify trends and optimize our content strategy
Legal and Safety
- To comply with applicable laws, regulations, and legal obligations
- To enforce our Terms of Service and other agreements
- To prevent and investigate fraud, security breaches, and unauthorized access
- To protect the rights, privacy, safety, and property of MenoDay, our users, and the public
- To respond to lawful requests from governmental authorities
Data Sharing and Disclosure
MenoDay does not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who perform services on our behalf, including cloud hosting providers, payment processors, analytics companies, customer support platforms, and marketing service providers. These providers are contractually obligated to use your information only for the purposes specified and to maintain appropriate security measures.
Healthcare Professionals
If you authorize us to share your information with your healthcare provider, physician, or other medical professionals, we will disclose relevant health information as permitted by applicable healthcare privacy laws.
Business Partners
We may partner with third parties to provide complementary services, wellness programs, or educational content. We share information with business partners only with your consent or when necessary to provide the requested service.
Legal Requirements
We may disclose your information when required by law, including in response to subpoenas, court orders, regulatory requests, or when we have a good-faith belief that disclosure is necessary to comply with applicable laws, regulations, or legal processes.
Safety and Protection
We may disclose information to protect against fraud, security breaches, and unauthorized access. If we reasonably believe that disclosure is necessary to protect the safety, rights, or property of MenoDay, our users, or the public, we may share information with law enforcement or other authorities.
Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Aggregated and De-Identified Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This information may be used for research, marketing, analytics, and other purposes without restriction.
With Your Consent
We may disclose your information to third parties when you explicitly consent to such disclosure. You may withdraw your consent at any time, but such withdrawal does not affect previously authorized disclosures.
Cookies and Similar Technologies
MenoDay uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, gather analytics, and improve our Services.
Types of Cookies
- Essential Cookies: These cookies are necessary for basic website functionality, including authentication, security, and session management. You cannot disable these cookies without affecting service functionality.
- Analytics Cookies: These cookies collect information about how users interact with our website and Services. They help us understand user behavior, improve features, and measure the effectiveness of our marketing efforts.
- Preference Cookies: These cookies remember your choices and preferences to provide a more personalized experience on your next visit.
- Marketing Cookies: These cookies track your interactions with advertisements and marketing content to measure campaign effectiveness and deliver targeted advertising.
Cookie Management
You can control cookies through your browser settings and opt out of certain tracking technologies. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may affect the functionality and user experience of our Services. You can manage your cookie preferences through our cookie consent tool available on our website.
Third-Party Tracking
We allow third-party analytics providers, advertising networks, and social media platforms to place cookies and tracking technologies on our website. These third parties may use this information to display personalized advertisements on other websites and platforms. You can opt out of personalized advertising through industry opt-out tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).
Do Not Track
Some browsers include a Do Not Track (DNT) feature. Currently, there is no industry-wide standard for recognizing DNT signals. MenoDay does not currently respond to DNT browser signals, but we provide you with options to manage cookies and tracking through the methods described above.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
Right to Access
You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Correction
You have the right to request correction of inaccurate or incomplete personal information. You may update certain information directly through your account settings.
Right to Deletion
You have the right to request deletion of your personal information, subject to certain exceptions. We may retain information as required by law or for legitimate business purposes, including fraud prevention and security.
Right to Data Portability
You have the right to receive your personal information in a portable format and to transmit it to another service provider of your choosing.